Privacy and Cookie Policy
1. INTRODUCTION
Your privacy is important to Jadea SrL, therefore we have developed a Privacy Policy regarding the way in which we collect, use, disclose, transfer and store your data. We invite you to read this document to understand our Privacy protection criteria and to let us know if you should have any questions.
With this document Jadea SrL provides you, pursuant to Articles 13 and 14 of European Regulation no. 2016/679 and Legislative Decree 101/2018, relating to the protection of natural persons with regard to the processing of personal data (hereinafter, “GDPR”), some information relating to the processing of your personal data requested whenever you come into contact with Jadea SrL or companies controlled by it in relation to the use of the Jadea website www.Jadea.it, the online sales services of Jadea products and the Jadea applications (hereinafter only “App”).
Our privacy policy explains:
- Data collected and purposes;
- How we use this information;
- The choices we offer, including how to access and update your information.
This document is also drawn up taking into account the provisions of Directive 2002/58/EC, as updated by Directive 2009/136/EC, on cookies, and the provision of the Guarantor for the Protection of Personal Data "Identification of simplified procedures for the information and acquisition of consent for the use of cookies" of 8 May 2014 of the recommendations and clarifications provided by the Working Group art 29 in the "Opinion n.2/2013 on applications for smart devices", as well as in the "Opinion 13/2011 on geolocation services".
2. DATA PROCESSED
2.1 Data necessary for the use of the website and use of the applications.
Personal information is data that can be used to identify or contact a specific person, to provide better services to all our customers/users. You may be asked to provide your personal data whenever you come into contact with Jadea or a company affiliated with Jadea.
Here are some types of personal data that Jadea may collect, and related uses:
Access data collected anonymously
The computer systems and software procedures used to operate the website and all Jadea applications acquire, even without user registration, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but which, by its very nature, could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP address or domain name of the device used by you, the operating system,
the model and brand of the device, the mobile operator, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, date and time of visit, possibly the number of clicks, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the IT environment of your device.
These data, collected anonymously, through the use of cookies or web beacons, are used for the sole purpose of obtaining anonymous statistical information on the use of the application and the website and to check their correct functioning.
Traffic data
We may automatically collect the following categories of information when you visit our website or applications: (1) IP addresses; (2) domain servers; (3) types of computers accessing the website; (4) types of web browsers used to access the website; (5) referral source that may have been sent to the website; and (6) other information associated with your browser’s interaction with the website and apps and your devices (collectively, “traffic and/or device usage data”). We do not link non-personal information from traffic data to personal information without your consent, except in connection with our marketing, promotional or similar initiatives alone or jointly with our business partners and affiliates.
Data provided voluntarily by the user
If you choose to register by creating your own account to use the online sales site and Jadea applications, we ask you to send and/or provide some personal information, with which you can be personally identified, including your name and surname, email address, year of birth, tax code, username and password, telephone number and postal address, necessary for the creation and management of the Customer/user registry (hereinafter CRM). The same data will be requested when making purchases online.
The User is responsible for the accuracy of the personal information sent/provided to Jadea.
In these cases we will ask you for explicit authorization to process the data provided (for example on the registration page, on the online shop page when finalizing the order).
Please note that Jadea will not process any data communicated by the User that has not been expressly requested. Unsolicited information will be immediately deleted.
Location data
When you use the Jadea applications, online shop and services, we may collect and process information about your location. If you have activated the use of geo-localization services when installing the application and if you have expressly consented to the processing of geo-localization data, the application, when active, will acquire data relating to geographic position (GPS, Wi-Fi, GSM network).
You can, however, decide to subsequently deactivate the geolocation services of your device by accessing the specific section of the localization permissions of the operating system of your device (Android or IOS). From that moment on, it will no longer be able to collect geolocation data for the use of the service.
If you have not activated the use of geolocation services at the time of installation, if you have not consented to the processing of geolocation data at the time of registration or if you decide to deactivate geolocation services, you will not be able to use some functions of the applications.
Information we collect from third parties
We may also collect information about you from third parties, including information from our partners (Intimo Artù srl) and other partners; from social media services (including but not limited to Facebook, Linkedin, Instagram, etc.) consistent with your settings on those services; and from third-party sources. We may add this information to the information we already have on file and share it with others as set out in this Policy.
Providing registration data is optional (art. 6 lett. b), e) GDPR), however failure to provide them may prevent your registration and use of the functions of the applications and the Jadea account as well as purchases on the online shop (art. 7 GDPR).
Jadea and its affiliates may share this information with each other and use it in accordance with this privacy policy. They may also combine it with other information to provide and improve products, services, content and advertising. You are not required to provide the personal information we request; however, if you choose not to provide it, in many cases we will not be able to offer you our products or services or accept your orders.
The data may be used to ascertain criminal liability, where required by the competent authorities.
3. PURPOSE OF THE PROCESSING AND LEGAL BASIS
The legal basis of the processing is the source/origin/justification of the processing following the consent provided in compliance with art. 4 of the GDPR by the interested party.
3.1 Your data will be processed:
• to manage your orders in the Jadea online shop;
• to manage your registration;
• to allow you to use the Jadea website and App;
• to send you push notifications;
• for marketing activities;
• for the fulfillment of legal obligations to which the Data Controller is subject.
In relation to these purposes, the legal basis of the processing is the execution of a contract to which the interested party is a party, the execution of pre-contractual measures adopted at the request of the same or in satisfaction of a request of the interested party.
3.2 Jadea SrL will process your data, subject to your specific consent. In relation to these purposes, the legal basis is the consent of the interested parties.
Consent to the processing of personal data is purely optional, it being understood that, in the absence of consent, you will not be able to complete your purchases in the Jadea online shop and use the services and applications.
3.3 Jadea SrL may also use the user's information (which may include personal data) for the following purposes.
Personal data
• The personal data we collect allows us to keep you updated on offers, promotions and
about Jadea's latest product announcements, software updates and upcoming events. If you don't want to be included in our mailing list, you can unsubscribe at any time.
• We also use personal data to develop, provide and improve our products, services, content and advertising, as well as to prevent losses and fraud.
• Personal data, including date of birth, may be used to verify identity, help identify users, and determine which products are appropriate. For example, date of birth may be used to determine the age of Jadea ID account holders.
• We may periodically use your personal information to send important notices, such as communications regarding changes to our terms, conditions and policies.
Because this information is important to your interaction with Jadea, it is not possible to opt out of receiving such communications.
• We may also use personal data for internal purposes, for checks, data analysis and research to improve Jadea's products, services and communications with Customers/Users.
• If you enter a contest or similar promotion, we may use the information you provide to administer those activities.
Furthermore, in order to provide our services to the customer/user, it is necessary that the same provides the necessary personal information. In the event that the user does not share his/her personal information with us, we will not be able to provide our products or services. We will only collect information that is necessary for the related specified, legitimate and explicit purposes, the data and information provided will not be subject to processing.
The information collected will be of this type (which may or may not be personal information):
• Device information: Data about your device's hardware, performance, status, and settings.
• Information provided or uploaded by you: We may collect personal information provided by you, such as your Jadea account details.
Non-personal data
Data collected anonymously or in a form that does not, in itself, permit direct association with a specific individual, such as, but not limited to, profession, language, postal code, telephone area code, unique device identifier, referral URL, location and time zone in which a Jadea product is used in order to better understand customer/user behavior and improve our products, services and
Advertising materials are collected, used, transferred and disclosed by us for any purpose.
4. STORAGE PERIOD
Your data will be processed for the entire duration of the contract and/or validity of the account as well as for the period provided for by the law on tax matters. With reference to the personal data subject to Processing for Marketing Purposes, the same will be retained in compliance with the principle of proportionality and in any case until the purposes of the processing have been pursued or until - if previously - the revocation of the specific consent by the interested party occurs.
5. METHODS OF TREATMENT AND THEIR USE
5.1 Treatment
The data will be processed, in compliance with the necessary security and confidentiality, through the following methods: collection of data from the interested party, collected and recorded for specific, explicit and legitimate purposes and used in further processing operations in terms compatible with such purposes, processing carried out with the aid of electronic and automated tools (data collection by telematic means, directly from the interested party).
The processing of data is based on the principles of correctness, lawfulness and transparency in compliance with the provisions of the GDPR; it may be carried out both manually and through automated methods aimed at storing, processing and transmitting them and will take place through adequate technical and organizational measures, as far as is reasonable and in the state of the art, to guarantee, among other things, the security, confidentiality, integrity, availability and resilience of the systems and services, avoiding the risk of loss, destruction, unauthorized access or disclosure or, in any case, illicit use, as well as through reasonable measures to promptly delete or rectify inaccurate data with respect to the purposes for which they are processed.
Data Access
Your data may be made accessible for the purposes referred to in art. 3: (i) to employees and collaborators of Jadea or of the Group companies in Italy and abroad, in their capacity as persons in charge and/or internal data controllers and/or system administrators; (ii) to third-party companies or other subjects (for example, credit institutions, professional firms, consultants, insurance companies for the provision of services, etc.) who carry out outsourcing activities on behalf of Jadea, in their capacity as external data controllers.
Data communication
Without the need for express consent (pursuant to art. 6 letter b) and c) GDPR), Jadea may communicate your data for the purposes referred to in art. 3 to Judicial Authorities, as well as to those subjects to whom communication is mandatory by law for the fulfillment of the aforementioned purposes. These subjects will process the data in their capacity as independent data controllers.
Data Transfer
Your registration data will reside on your Jadea devices and devices that use the Jadea applications. Jadea may communicate your data for the purposes referred to in art. 3 without the need for express consent (pursuant to art. 24 letter a), b), d) Privacy Code and art. 6 letter b) and c) GDPR), the Personal data is stored on servers located within the European Union. In any case, it is understood that Jadea as Data Controller, if necessary, will have the right to move the servers even outside the EU. In this case, the Data Controller hereby ensures that the transfer of data outside the EU will take place in compliance with the applicable legal provisions, subject to the stipulation of the standard contractual clauses provided by the European Commission.
6. DATA RECIPIENTS
6.1 Your data will be processed by employees and collaborators of Jadea SrL who carry out activities related to the pursuit of the purposes indicated above. Said employees have been designated as Data Processing Officers and have received, in this regard, adequate operating instructions.
6.2 Jadea shares your personal data with companies that provide services such as data processing, data storage, fulfilling customer/user orders, delivering products to your home, managing and improving customer/user data, providing customer/user support, evaluating interest in our products and services, and conducting market research or user satisfaction surveys. These companies are obligated to protect your data and may be located wherever Jadea operates.
7. YOUR RIGHTS
In relation to the processing of personal data carried out by Jadea, you can request access to the Data concerning you, their rectification or cancellation pursuant to art. 17 of the GDPR, the integration of incomplete Data, the limitation of the Processing; to receive the Data in a structured, commonly used and machine-readable format, as well as, if technically feasible, to transmit them to
another owner without impediments in the event that the conditions for exercising the right to portability pursuant to art. 20 of the GDPR are present (the processing is based on consent pursuant to art. 6.1 letter a) or art. 9.2, letter a) or on the contract pursuant to art. 6.1, letter b) of the GDPR and is carried out with automated tools); to revoke the consent given at any time for the purpose
referred to in the previous art. 3 and to oppose, in whole or in part, the processing in the permitted cases; to lodge a complaint with the Guarantor, as well as to exercise the other rights recognized by the applicable legislation (arts. 16-21 GDPR).
These rights may be exercised by sending a written communication to the address indicated below or an email to: privacy@Jadea.it, as well as using the access tools available within each application.
You also have the right to lodge a complaint with the Supervisory Authority (Garante Privacy – http://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/4535524);
8. Use of cookies and cookie policy
Jadea and its partners use various technologies to collect and store information when you visit the Jadea site or use Jadea services and applications, which may include the use of cookies, web beacons, pixel tags or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or features of Jadea applications that may appear on other sites.
Cookie
We use "cookies" to personalize your experience on the Jadea site and app, if you create a password, to store your password so you do not have to re-enter it each time you visit the site or access the App. "Cookies" are small files that are transferred to your computer's hard drive that contain information such as your user ID, user preferences, pages visited and activities you have performed while using the sites. We do not link the information stored in cookies to any of your personal information sent on the sites. You can block cookies or delete cookies from your hard drive; however, if you disable cookies, you may not be able to access all the features of the sites or applications. Some of our business partners and affiliates also use cookies to provide anonymous data and information regarding the use of the sites, applications and our services. We do not have access to or control over these cookies, our privacy policy does not cover the use of such cookies. Some of our business partners (such as licensees and sponsors) may use cookies on our Site (in advertising banners) or on their sites that can be reached from our site via links. We do not have access to or control these cookies. You are not obliged to accept cookies from us or any other website and you can set your browser not to accept cookies, although in this case some functions of the Site may not be available.
Web Beacons
Jadea or our tracking company also uses “web beacons” to collect information about your use of our sites and apps on the websites of our advertisers and sponsors and your use of emails, special promotions or newsletters we send. Web beacons are small graphic files embedded in a web page or email that provide a presence on the web page or email and send information back to the home server from your browser. The information collected by web beacons allows us to statistically monitor how many people open our emails, use our sites and services, and affiliate, sponsor and advertiser sites and communications and for what purposes. Our web beacons are not used to track your activity outside of our sites or apps or those of our affiliates or sponsors. We do not link personal information from web beacons to personal information without your consent, except in connection with our own marketing, promotional or similar initiatives or in conjunction with our business partners and affiliates.
9. INFORMATION NOT CONTAINED IN THIS POLICY
Further information in relation to the processing of Personal Data may be requested at any time from Jadea using the contact information.
10. CHANGES TO THIS PRIVACY POLICY
Jadea as Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page. Therefore, please consult this page often, taking as a reference the date of the last modification indicated at the bottom. In case of non-acceptance of the changes made to this privacy policy, the User is required to cease using this Application and can request Jadea to remove their Personal Data. Unless otherwise specified.
11. DATA CONTROLLER AND CONTACT DETAILS
The data controller is Jadea Srl - Via dell'Annunciata n. 27 - 20121 Milano MI Italia e-mail: privacy@jadea.it .
12. DPO – DATA PROTECTION OFFICER
We inform you that Jadea has designated a DPO who can be contacted by writing to the company headquarters or by email at dpo@jadea.it
Last updated: April 2025
Jadea Srl - Single-member company subject to the management and coordination of HOLDING JADEA Srl